Effective Date: 02.03.26
Goldstar Qatar – Online Store Terms and Conditions
Welcome to Goldstar Qatar. By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully.
1. GENERAL INFORMATION
1.1 This website is operated by Goldstar Qatar including its affiliates (referred to as “we”, “us”, “our”, or “Goldstar”).
1.2 These terms apply to all users, visitors, and customers (“you”, “your”).
1.3 You confirm you are of legal age and capacity to enter into a binding contract under Qatari law.
2. USE OF WEBSITE
2.1 You may only use this website for lawful purchases and activities.
2.2 You agree not to misuse this platform, upload harmful content, spam other users, or violate any applicable laws of Qatar.
3. PRODUCT INFORMATION
3.1 We aim to provide accurate descriptions, images, and specifications of products. However, color variations or minor differences may occur.
3.2 All product prices on the website are quoted in Qatari Riyal (QAR) and include VAT where applicable. Prices may be updated without prior notice.
4. ORDERS & CONTRACT FORMATION
4.1 Placing an order constitutes an offer to purchase products. A contract is formed once we send an order confirmation via email/SMS.
4.2 We reserve the right to reject orders due to stock unavailability, pricing errors, or suspected fraud.
5. PAYMENT
5.1 Payments must be made in full using the available secure payment methods.
5.2 We use industry-standard encryption and secure gateways to protect your financial information.
6. SHIPPING & DELIVERY
6.1 Delivery will be made to the address provided during checkout.
6.2 Estimated delivery times are provided as a guide only and may vary.
6.3 Delays due to external logistics partners, customs clearance, or external factors are not grounds for liability.
7. RIGHT OF WITHDRAWAL (CANCELLATION)
Under Qatari e-commerce regulations, you have a right to cancel your order within 7 calendar days from the date of receiving the product, provided:
The product is unused;
The product is in original packaging;
You provide proof of purchase.
To cancel, contact customer service via our provided contact channels.
8. RETURNS & REFUNDS
8.1 Returns must be requested within 7 days of delivery.
8.2 Refunds will be processed after product inspection.
8.3 Refunds will be issued using the original payment method.
8.4 Return shipping charges may be deducted unless the product is defective.
9. WARRANTY
9.1 Products come with standard manufacturer warranties if applicable.
9.2 Warranty does not cover damage from misuse, improper installation, or unauthorized repairs.
10. LIMITATION OF LIABILITY
10.1 To the fullest extent permitted by law, Goldstar Qatar will not be liable for indirect, incidental, special, or consequential damages.
10.2 Our total liability is limited to the amount paid for the product.
11. INTELLECTUAL PROPERTY
11.1 All content, including text, images, logos, trademarks, and branding on the website, is the property of Goldstar Qatar or its licensors.
11.2 You may not use or reproduce any content without written permission.
12. DATA PROTECTION & PRIVACY
12.1 We respect your privacy and handle your personal information in accordance with our Privacy Policy.
12.2 We will only use your information to process orders, deliver products, communicate with you, and comply with legal requirements.
13. GOVERNING LAW & DISPUTE RESOLUTION
13.1 These terms are governed by the laws of the State of Qatar.
13.2 Any disputes arising from these terms will be resolved by the competent courts of Qatar.
14. CHANGES TO TERMS
14.1 We may update these terms at any time, and the updated version will be posted on this site.
14.2 Continued use of the site after changes means you agree to the updated terms.
15. CONTACT INFORMATION
If you have any questions about these Terms & Conditions, please contact us:
Goldstar Qatar
📍 Address:Near big mosq, 974,Al Khor (city), Qatar
📞 Phone: + 974 7149 0050
📧 Email: goldstar.qa@gmail.com